Our cancellation policy

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We have a 48 hours cancellation policy.  Cancellations need to be made by phone AND email.

Reservations cancelled within 48 hours of the event are non-refundable.

Full refund if the tour or service is canceled outside of our cancellation requirement OR if cancelled by "Oui Tour Maui" because of bad weather and unsafe condition. We don't cancel because of the rain and have ponchos available for our guests.

The rates displayed on our website do not include Hawai'i general excise tax (4.712%) but will be applied to your final invoice.